Senior Manager, Social Media Marketing

Senior Manager – Social Media Marketing

The Marketing team at MoMA is part of the External Affairs department, which leads the Museum’s strategic vision for development and fundraising, special programming and events, membership, marketing and creative strategy, and communications and public affairs.

Marketing brings together experts in strategy, content, and audience development to expand MoMA’s reach and deepen engagement, supporting the museum’s visitation and revenue goals. Grounded in MoMA’s mission to share the art of our time, the team builds meaningful connections with new and existing audiences. Social media is a key pillar of this work, serving as a powerful platform to extend MoMA’s influence, spark dialogue, and drive audience growth.

The Senior Manager, Social Media Marketing plays a pivotal role in shaping MoMA’s digital presence, leading strategy, content development to support visitation and revenue. Reporting to the Associate Director, Marketing, this role oversees all of MoMA’s social channels, ensuring the Museum remains the most followed art institution in the world. They set the vision for how MoMA shows up across platforms, constantly pushing creative boundaries to engage new and existing audiences. Managing the Social Media Coordinator, they amplify MoMA’s dynamic program calendar while keeping the Museum at the center of global cultural conversations.

Responsibilities:

Social Media Strategy and Development

• Develops and executes MoMA’s social media strategy aligned with institutional and marketing goals to grow audiences, drive engagement, and support visitation and revenue needs.
• Oversees all social media channels, including Instagram, Threads, Facebook, WhatsApp, TikTok, LinkedIn, and X, ensuring best-in-class content and a cohesive brand voice.
• Evaluates and determines which social media platforms the museum should be active on, adjusting presence as needed based on cultural and technological shifts to best serve the institution’s mission and audience.
• Leads content ideation and development, bringing strategic insights to enhance storytelling and audience connection.
• Collaborates with the Design Team to ensure visual alignment with MoMA’s identity.
• Launches new content initiatives, staying ahead of trends and optimizing strategy based on cultural conversations, audience behavior, and content performance.
• Engages with relevant brands and institutions to strengthen MoMA’s presence in the cultural landscape.

Campaign Management

• Drives social media campaigns for exhibitions, programs, cultural moments, and institutional initiatives, ensuring alignment with marketing and institutional objectives.
• Partners with Marketing, Design, Content, Membership, Communications, Digital Product, Learning and Engagement, Retail, and Curatorial teams to create integrated campaigns.
• Implements paid social media strategies to maximize reach, engagement, and impact.
• Collaborates with paid media agencies on campaign planning, execution, and optimization.
• Manages the agency for WeChat and Weibo, overseeing strategy and content to engage MoMA’s audience in China.

Analytics and Reporting

• Applies a performance-driven approach to measure success, track growth, and refine strategy.
• Provides regular reports on key performance indicators (KPIs), using insights to optimize content and campaigns.

Leadership and Development

• Bachelor’s degree, and five or more years’ experience in social media strategy, content marketing, and campaign management, or equivalent.
• Strong understanding of multimedia content creation for digital platforms.
• Excellent communication and collaboration skills, with experience working across teams and with external partners.
• Leadership experience with a track record of mentoring and team development.
• Passion for the arts and a deep understanding of MoMA’s mission and audience.

Requirements:

• Advanced degree in film preservation or related field and at least five years related experience in motion picture preservation/conservation with experience managing a complex facility or equivalent. Strong attention to detail.
• Superior organizational skills.
• Experience with digital file management.
• Highly developed interpersonal skills.
• Capable of critical thinking and complex problem solving.
• Strong verbal and written communication skills.
• The duties of this position may require standing, walking, sitting, lifting/carrying (50lbs), pushing/pulling, stooping, and kneeling.
• Work takes place in the vaults within cold conditions due to the climate requirements for the collection.

Supervises: Social Media Coordinator

Reports to: Associate Director, Marketing

Salary Range: Minimum of $83,000 to a maximum of $113,000 per annum

Job type: Full Time

How to Apply

Application instructions: 

Applicants should submit a resume and a cover letter. Applications without cover letters will not be considered.

To apply, please visit MoMA Jobs and submit a resume and cover letter with a statement of interest.

• R# SENIO0021251

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).

About MoMA:

MoMA is a place that fuels creativity, ignites minds, and provides inspiration. With extraordinary exhibitions and the world’s finest collection of modern and contemporary art, MoMA is dedicated to the conversation between the past and the present, the established and the experimental. Our mission: The Museum of Modern Art connects people from around the world to the art of our time. We aspire to be a catalyst for experimentation, learning, and creativity, a gathering place for all, and a home for artists and their ideas.

MoMA engages audiences worldwide across all channels (onsite visitation, touring exhibitions, retail stores, online, social media, email, and video) including welcoming over 3 million onsite visitors at our main campus on 53rd Street and at MoMA PS1.  MoMA’s membership base includes nearly 150,000 households. MoMA’s primary sources of support are admission fees, membership dues, grants from individuals, foundations, and corporations, endowment income, and revenues from retail operations. MoMA’s content is generated from our unparalleled collection, exhibitions, and programs and distributed via /MoMA.org, social media channels, YouTube, apps, print and digital publications, public programs, education programs and courses, among other channels.

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