19 Dec 2022


Gallery Associate

The Museum of Modern Art  New York, New York, United States

The Museum of Modern Art - jobs

Job Description


Gallery Associates report to the Assistant Director  of Visitor Engagement. They also regularly take direction from Assistant Manager of Visitor Engagement.



Assist with visitor hospitality

  • Create a welcoming, inclusive, positive, and informative experience for the visitors at the museum.
  • Offer a high level of customer service in all Visitor Engagement positions as needed and assigned, including but not limited to gallery, podium, and coat check.
  • Professionally communicate any artwork safety policies or interactive instructions to visitors.
  • Work in conjunction with security and other staff to ensure the safety of visitors in our galleries.
  • Proactively report any art or visitor related incidents or emergencies in a timely manner and adhere to reporting protocol and procedures.
  • Proactively report any special visitor needs as they arise.
  • Perform other duties related to visitor hospitality and customer service (i.e. coat check, etc.) as needed and assigned.

Facilitate exhibition and program content

  • Participate in mandatory curatorial walkthroughs about exhibition and program content.
  • Communicate to visitors and respond to visitor questions about exhibition and program content at assigned positions.
  • Lead public visitor tours and scheduled group tours of long-term installations and temporary exhibitions.
  • Provide other assistance with facilitation of exhibition and program content as needed and assigned.

Supporting museum events

  • Support a wide-range of museum events and programs from a visitor experience and logistical standpoint, including but not limited to the following events: Night of the Museum, Warm Up, Meeting Monday, Sunday Sessions, Neighbor Night, etc.
  • Perform other duties related to visitor hospitality and customer service as needed and assigned during museum events.
  • Utilize ticketing/checking-in systems.



To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

  1. Minimum of 1 year experience in visitor service, hospitality, and/or sales, or an acceptable equivalent combination of education and experience.
  2. Excellent customer service and communication skills, including ability to present information effectively in one-on-one and group settings, and to facilitate positive and inclusive dialogue with the audience.
  3. Strong interest and engagement with contemporary artistic practices and/or museums.
  4. Proactive observation and awareness abilities, including ability to foresee potential problems and escalate to appropriate levels.
  5. Ability to understand and follow verbal and written instructions.
  6. Ability to work effectively and collegially as part of a larger team in both daily operations and in large scale events.
  7. Ability to work Holidays and Weekends as required by exhibitions and special events.

SALARY $20.00 per hour


Application instructions:

To apply, please visit MoMA Jobs.
Applicants should submit a resume and a statement of interest.


Equal Employment Opportunity Policy Statement:
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).


More jobs at The Museum of Modern Art: MOMA jobs


Full-Time Job in Museum and Gallery:
Gallery Associate
The Museum of Modern Art
 New York, New York, United States

Job Categories: Museum and Gallery. Job Types: Full-Time. Job Tags: communication, gallery, MOMA, museum, and non-profit. States: New York.
Job listing expires in 18 days.

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