Career Services Associate

Career Services Associate – Bronx Library Center

• Employment Type: Part-Time Job

The Career Services Department (CS) provides career development support for a diverse population within New York City, including job seekers, re-entry, students, career changers, veterans, and 55+ adults, to achieve their career goals. Offering free one-on-one coaching and workshops that focus on the different aspects of job search and career development. Career Services has two offices, Stavros Niarchos Foundation Library, and the Bronx Library Center.

The BLC Associate serves as a welcoming and informative first-point-of-contact for patrons visiting Career Services at the Bronx Library Center (310 East Kingsbridge Rd.) to ensure members remain engaged and are connected with services to meet their needs. The Associate works in tandem with Career Services staff to ensure the smooth execution of a range of NYPL/Career Services programs and outreach service events. This position is in-person.

Responsibilities

• Maintain a high level of customer services, as the first-point-of-contact for patrons visiting Career Services, and monitor access to the office
• Conduct daily one-on-one job support appointments editing resume and cover letter documents, page formatting and review spelling and grammar; as well as submitting job applications for employment or education
• Refer patrons to other departments, programs and resources provided by NYPL
• Make Career Services appointments for patrons
• Research education or occupational training programs for career advancement, and print out flyers
• Supports coordinator and BLC staff with call reminders as needed, and enter data into system
• Performs related duties as required.

Required Education, Experience & Skills

Required Education & Certifications

• 2 years of college or high school diploma and equivalent experience

Required Experience

• Ability to speak Spanish is strongly desired
• Strong computer skills and knowledge of using Microsoft Office programs and Google Drive products.
• Successfully demonstrated public service experience and the ability to work well with diverse patrons
• Experience with Canva and/or Adobe Photoshop preferred

Required Skills

• Adaptable to changing work environments and is a lifelong learner
• Excellent communication skills—written and verbal—for varied audiences
• Strong organizational and time management skills with high attention to detail and ability to work on multiple projects simultaneously
• Proficient computer and technology skills using Windows 10, Microsoft Office Suite, Google Applications, and advanced internet skills
• Excellent documentation skills, ability to navigate multiple data entry systems, and strong written and verbal communication skills.
• Demonstrated ability to work as part of a team and independently

Core Values

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Office setting
• Public library setting
• Other workshop and public speaking environments

Schedule

• Must have flexible availability, including evenings and weekends as needed, willing to travel to various locations, as needed.
• 15 hours per week

Compensation: $25 / hour

Physical Duties

• Limited physical effort is required
• May involve some light physical labor such as the moving and lifting of supply boxes or program supplies
• Requires travel within NYC

How to Apply

Apply online at /nypl.pinpointhq.com

About The New York Public Library

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources.

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