Full-Time Development Assistant
POSITION Development Assistant
Category: Regular Full-Time
Hours: 40 hours/week. OCT’s regular office hours are 9am – 5pm, but hours can vary and will include some weekends and evenings
Supervisor: Development Director
Location: Primarily at OCT’s main offices, 1939 NE Sandy Blvd Portland, OR 97232
Compensation: $28,000 annually (negotiable). Benefits include medical and dental insurance (starting first full month), vacation package, 401(k), an encouraging and flexible work environment, training, and career growth opportunities.
Application Open Date: Friday, May 25, 2018
Deadline: We will begin reviewing applications and scheduling interviews on June 7th and 8th. We will continue to review applications on a rolling basis and schedule interviews as they’re considered. We hope to make a decision by June 27th.
Job Start Date: Ideally, July 11, 2018
To Apply: E-mail a cover letter and resume, in a single PDF to Jessy Friedt at email@example.com with subject line “Development Assistant Application: [Your Name]”.
The Development Assistant supports the Development Department with an overall goal of advancing the organization’s mission by raising over $800,000 annually from individuals, businesses, foundations, and government entities. The Development Assistant will be an important member of a collaborative team and will apply skills in organization, data management, and customer service.
Specific duties/responsibilities include:
- Data Management: This position is the department’s primary user of our Customer Relationship Management (CRM) system. They will use OCT’s customer and event databases (PatronManager and Auction Tracker) to set up campaigns and appeals, record gifts/pledges, set up and pull reports, track benefits, maintain donor profiles, create lists, do data cleanup, and more.
- Donor Benefits/Recognition: Coordinates and tracks donor benefits such as final dress rehearsals tickets, backstage tours, donor gifts, event invitations, birthday salutes, and signed posters. Communicates with donors about redeeming benefits and prepares donor benefit materials.
- Board/Committee Support & Concierge: Assures board communications are effectively accomplished, including meeting notices, rsvp’s, scheduling, room setup, minutes shared, etc. Helps the board and committee members with ticket reservations, group visits to the theater, and other special requests.
- General Development Admin: Responsible for administering acknowledgement letters, invoices, development press releases, donor notecards, and other communications as needed. Keeps the Board of Director’s documents current on the online board portal.
- Playbills: Working closely with OCT’s marketing team and graphic designer, prepares and coordinates the development pieces in production playbills. (i.e., donor recognition lists, development ads, birthday ads, sponsor ads, and sponsor statements).
- Donor Research & Prospect Identification: Researches current patrons and donors to help Development in its donor cultivation process. Strategizes with the development team on how to best approach different segments of our audience for further relationship building.
- Development Calendar: Coordinate development calendar for the whole department and any external invitations including events such as board meetings, committee meetings, internal development meetings, deadlines, etc.
- Event Support: Supports development events by coordinating invitations, taking rsvp’s, helping set up, and working at the events. Includes some evenings and weekends.
- Patron Services Support: Assists from time-to-time with phone answering and taking ticket orders during peak box office periods.
- Ability and comfort managing multiple tasks and projects independently and simultaneously.
- Desire and ability to deliver an elevated level of customer service to our patrons.
- Demonstrated record of successful time management, organization, and scheduling.
- High level of motivation and personal expectations around the quality and timeliness of work.
- Professional commitment, capacity, and willingness to attend to details: Data entry & clean up, report generating, scheduling, event details, mailings, etc.
- Comfort working with customer relationship databases and willingness to learn and become an expert in new software.
- Skills in effective, pleasant, and clear communication.
- Ability to accept feedback graciously and integrate it.
- Commitment to contributing to an antiracist, equitable, and accessible work environment.
- Eagerness to work as a team player in a collaborative office in which everyone is involved with the basic work of the company.
- Comfort with using Microsoft Word and Excel.
Desired but not required:
- Experience in fundraising. We recognize that many transferable skills from other experiences may be relevant, and encourage the applicant to highlight those in their cover letter and resume.
- Interest in theater, arts education, and opportunities for youth.
- Prior experience working with PatronManager or Auction Tracker.
- Design or layout skills as applicable to fundraising materials, invites, or reports.
The mission of Oregon Children’s Theatre is to create exceptional theater experiences that transform lives. We believe theater and storytelling can educate, empower, inspire, and entertain in remarkable ways. Our vision is that all children, families, and communities have opportunities to learn and grow through theater and the arts. We approach all our work with respect for the intelligence and creativity of children.
OCT is the region’s largest non-profit performing arts company for young audiences. For 30 years, we have provided professional arts and arts education programs in Oregon & SW Washington. Over a typical season, we reach over 120, 000 children and families through stage productions, school performances and residencies, and theater classes. Applicants are encouraged to visit our website (www.octc.org) to learn more about our mission and programs.
OCT is committed to building a creative and dynamic workplace that respects and celebrates individual differences and diversity. We are an equal opportunity employer and strive to promote equity in our hiring practices inclusive of race, national or ethnic origin, religion, class, age, gender identity, sexual orientation, and disability status. We recognize that Oregon Children’s Theatre has been staffed by predominately white and able-bodied people over its 30-year history. We are committed to bringing in a more diverse pool of perspectives and lived experiences than has traditionally been represented internally. We especially encourage applications from candidates of traditionally underrepresented communities, and those who can help advance our goals of equity, diversity, and inclusion.
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