The Product Designer is a key role on the Digital team at The Metropolitan Museum of Art. As part of a product design and UI/UX team, the person in this role collaborates with colleagues across the Museum to improve and iterate the digital product portfolio, including metmuseum.org,
The Collection online, audio guides and other digital products.
Collaborative partners include product managers, software developers, visual designers, content producers, writers, and stakeholders.
The Product Designer gathers requirements, sketches solutions, builds prototypes, and delivers final designs, while participating in all stages of the design process from conception through release.
PRIMARY RESPONSIBILITIES & DUTIES:
- Understand audience needs, tasks, and goals, and translate them into designs.
- Present design concepts to stakeholders and collaborate on iterations.
- Produce designs that support the Museum’s mission and deliver a compelling user experience.
- Create high quality designs with a focus on cross-browser and cross-platform compatibility.
- Develop user flows, wireframes, prototypes (low- and high-fidelity), user interface designs, and standards and guidelines for responsive digital products.
- Ensure user interface guidelines and standards are followed during product development and maintenance.
- Work efficiently with cross functional teams of stakeholders, analysts, content producers, product managers and software developers,
- Conduct user testing and audience interviews.
- Work with and maintain The Met’s digital design system.
- Other duties as assigned
REQUIREMENTS & QUALIFICATIONS:
Experience and Skills:
- Two or more years of experience designing product features.
- Responsive web experience with either editorial content or ecommerce sites.
- Strong portfolio with user experience design case studies, and interactive projects.
- Experience with user-centered design principles and practices, web standards, typography and color, and web accessibility standards.
- Demonstrated ability to deliver wireframes, user flows, visual designs, prototypes, and style guides.
- Ability to conduct design workshops with a variety of participants.
- Ability to participate in iterative planning sessions, communicate plans, and question assumptions.
- Proficient with Adobe Creative Suite.
- Proficiency using Sketch and Figma.
- Experience with collaborative design process for multidisciplinary teams.
- Experience conducting usability research and acceptance testing.
- Experience with user testing and A/B testing
- Experience working in or with museums, cultural institutions, or arts-related non-profits is considered a plus.
- Creativity, flexibility, sense of humor.
Knowledge and Education:
- Bachelor’s degree in UI, UX or a related field, or equivalent work experience.
- Understanding of user research methods and conducting competitor analysis.
- Pay Range: $90,000 – $110,000
- The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.
How to Apply
The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.
- Medical, dental, vision and life insurance
- 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
- Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
- Long-term disability coverage
- Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
- Commuter benefits (pre-tax income for parking or mass transit expenses)
- Free financial-planning services
- Financial assistance for relevant coursework, seminars, and training programs
- 25% discount for staff in Museum shops
- A subsidized staff cafeteria
- Access to the Museums Council pass, which grants free admission to various museums and cultural institutions
About the Metropolitan Museum of Art
The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.
Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.
At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.
- Respect: Engage one another with collegiality, empathy, and kindness, always.
- Inclusivity: Ensure that all are and feel welcome and valued.
- Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.
- Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.
- Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.
The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact firstname.lastname@example.org.
The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
Job Categories: Museum and Gallery. Job Types: Full-Time. Job Tags: advertising, design, designer, exhibition, gallery, museum, and non-profit. States: New York.
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