Part Time Gallery Associate

Part Time Gallery Associate @ MoMA PS1

Gallery Associates serve as MoMA PS1’s representatives throughout the visitor experience. They support the admissions and information desk, facilitate a positive and inclusive relationship between art, audience, and the museum, and play a key role in the execution of a wide-range of museum events. Gallery Associates are expected to provide a high level of customer service and professionalism. They also maintain strong knowledge of MoMA PS1’s past, present, and future activities and programs, as well as its staff and amenities. In addition, Gallery Associates help visitors (safely) engage with interactive works of art/installations; and, in conjunction with all museum staff, ensure visitors maintain a safe distance when viewing artworks in the building during museum public hours and museum events. Gallery Associates are expected to work two days a week as scheduled.

Supervision

Visitor Engagement Associates report to the Assistant Director of Visitor Engagement, and take direction from the Assistant Manager and Visitor Engagement Coordinator. Gallery Associates also work closely with other staff members from the Operations, Programs Production, and External Affairs Departments.

Responsibilities

Supporting the front entrance: Reception

• Create a welcoming, inclusive, positive and informative experience as the first point of contact for visitors in our museum entrance.
• Communicate information on past, present and upcoming exhibitions
• Promptly share any visitor questions and concerns to the Visitor Engagement Management.

Supporting museum galleries

• Offer a high level of customer service in all Visitor Engagement positions as needed and assigned, including but not limited to gallery, podium, and coat check. − Report visitor feedback to Visitor Engagement Managment on a regular basis.
• Communicate to visitors and respond to visitor questions about content of exhibitions and programs at assigned gallery positions.
• Lead public visitor tours and scheduled group tours of long-term installations and temporary exhibitions.
• Professionally communicate any artwork safety prompts or interactive instructions to visitors.
• Proactively report any art or visitor related incidents or emergencies in a timely manner and adhere to reporting protocol and procedures.
• Proactively report any special visitor needs as they arise.
• Perform other duties related to visitor hospitality and customer service (i.e. coat check, etc.) as needed and assigned.
• Participate in mandatory walkthroughs, workshops, and department trainings.

Supporting museum events

• Support a wide-range of museum events and programs from a visitor experience and logistical standpoint, including but not limited to the following events: Night of the Museum, Warm Up, Neighbor Night, etc.
• Perform other duties related to visitor hospitality and customer service as needed and assigned during museum events.
• Support event set-up, including but not limited to, signage placement, table setting, device/ POS preparation, stanchion set-up, and/or cleaning public-facing locations.
• Utilize ticketing/checking-in systems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Compensation and Benefits

This position is a full-time permanent union role with an hourly rate of $32.76.  Benefits include 20 days paid vacation leave; 10 days paid sick leave; 11 paid holidays; and 3 paid personal days; participation in a 401(k) and pension plan; life insurance; medical/health (including visual and dental); transit, and dependent care FSA.

• Minimum of 1 year experience in visitor services, hospitality, and/or sales, or an acceptable equivalent combination of education and experience.
• Excellent customer service and communication skills, including ability to present information effectively in one-on-one and group settings, and to facilitate a positive and inclusive dialogue with the audience.
• Strong interest and engagement with contemporary artistic practices and/or museums.
• Proactive observation and awareness abilities, including ability to foresee potential problems and escalate to appropriate levels.
• Ability to understand and follow verbal and written instructions.
• Ability to work effectively and collegially as part of a larger team in both daily operations and in large scale events.
• Ability to work Holidays, as required by exhibitions and special events.

The hourly wage for this position is $22.75

How to Apply

Apply online
GALLE002143

About MoMA PS1

Long Island City, NY

PS1 was born out of New York’s alternative space movement in the 1970s, transforming an abandoned nineteenth century schoolhouse in Long Island City, Queens, into a space for artists and their collaborators to generate ideas and present work.

Located in what was once an industrial enclave, the institution has now become a creative landmark in the fastest growing residential neighborhood in the country. Continuously responsive to the potential for collective impact, in 1976 PS1 was registered as an independent non-profit in a city-owned building. In 1982 it became the first Cultural Institutions Group (CIG) that focused on contemporary art as part of NYC’s Department of Cultural Affairs. Then in 2000, PS1 also established an affiliation with the Museum of Modern Art, and in 2010 it became known as MoMA PS1.

In 2022–23 PS1 has a budget of approximately $11M and is a team of about 50 led by an independent Board of Directors. Embracing that we operate by, for and with artists, we are focusing on collective action to reach our local and global community in our programming. Working with an evolving constellation of practitioners, neighbors and partners, we are committed to the critical work of diversity, equity, access, and inclusion. It is through these lenses that we examine and build our programs, relationships and organizational culture.

PS1 champions how art and artists are at the intersection of the social, cultural, and political issues of their time, and we center equity in how we work and what we do.

Equal Employment Opportunity Policy Statement

At MoMA PS1, we celebrate diverse experiences and perspectives. We believe that a successful candidate embodies many of the qualities outlined in our job postings and is eager to grow and develop the remaining skills on the job. If you find that you meet most, but not all, of the criteria listed in a job posting, we strongly encourage you to apply.

As an Equal Opportunity Employer, MoMA PS1 provides equal consideration to all applicants regardless of age, color, creed, disability, health condition, gender identity or expression, marital status or domestic partnership, military status, national origin or ancestry, parental status or pregnancy, race, religion, sex, sexual orientation, veteran status, and any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”). We are dedicated to fostering a diverse team that reflects a wide range of backgrounds, perspectives, and abilities. We especially encourage individuals from historically underrepresented or marginalized communities—including people of color, transgender and gender-expansive individuals, and those living with disabilities—to apply.

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