Program Associate, Family & Teen Programs

Program Associate, Family & Teen Programs

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES: 

You will be responsible for logistical support of Family and Teen Programs, focusing on Festival and large-scale educational programming for multigenerational audiences. You will contribute to our work with children, families, and teens to make The Met a welcoming place, through activities and programs that inspire young people and their caregivers to explore the Museum’s collection and their own creativity. You will coordinate short- and long-term logistics and administrative duties, day-of festival implementation, and support ongoing partnerships for these initiatives under the guidance of the Associate Educator, Family and Teen Programs.

This is a full-time position with a Monday-Friday schedule with some early morning, evening, and weekend hours required.

PRIMARY RESPONSIBILITIES & DUTIES:

• Collaborate and communicate with staff across  internal education programs and coordinate with departments across the wider museum to facilitate events and festivals.
• Coordinate logistics for festivals and large-scale events in Family and Teen Programs, , including reserving rooms and resources; scheduling program staff; purchasing and maintaining supplies; arranging in-person and virtual meetings; and assisting in program evaluation and analysis.
• Monitor and maintain budgets, prepare and process invoices and agreements, and track expenses.
• Collect, extract and organize data from event participation to assist in the development of funding and impact reports.
• Under the guidance of the Associate Educator, organize and prepare internal and external program communications, including regular entries and updates to the Museum’s web content and event/personnel management systems, print publications, and email communications.
• Train and work with interns and volunteers who support Family and Teen Programs to ensure high-quality visitor experiences. Schedule and communicate with volunteers and interns.
• Provide front-line customer service for Festivals, including responding to inquiries as directed and supporting on the day of the event, as well as additional Family and Teen Programs as needed.
• Assist with the implementation of programs and activities across Family and Teen Programs, especially select logistics for the 81st Street Studio family space, such as inventory and reviewing upkeep needs.
• Assist other Education teams as needed.
• Other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or relevant experience
• 2 years’ experience (inclusive of internships) working in administrative, program, project or event support. Interest in or experience with museum education, cultural institutions of any kind, studio art, human development, and/or programming for family and teen audiences preferred.
• Attention to detail and strong organizational skills.
• Demonstrated ability to multitask, remain flexible, shift priorities, problem-solve, and take initiative in a fast-paced work environment.
• Demonstrated capacity to communicate effectively and professionally with different constituencies, verbally and in writing. This includes excellence in customer service, a motivated and personable stance towards visitors and colleagues, writing succinctly and proofreading materials for online and print publications, and a demonstrable desire and ability to effectively engage with children, families, and teens in the Museum.
• Strong project management and collaboration skills.
• Experience working with and maintaining databases and spreadsheets utilizing complex systems.
• Full command of Microsoft Office Suite, especially Teams, Excel, PowerPoint, and Word, and solid computer skills required. Ability to learn and master new systems with support and training.

COMPENSATION RATE:

• Pay Rate: $30.00 / Hourly
• The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees.
Note: Benefits Offering may differ based on Employee Status.

• Medical, dental, vision and life insurance
• 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
• Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
• Long-term disability coverage
• Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
• Commuter benefits (pre-tax income for parking or mass transit expenses)
• Free financial-planning services
• Financial assistance for relevant coursework, seminars, and training programs
• 25% discount for staff in Museum shops
• A subsidized staff cafeteria
• Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

How to Apply

Please include a portfolio or photo examples of art rehousing or comparable work you have independently completed with your application.

Click here to apply online

About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

• Respect: Engage one another with collegiality, empathy, and kindness, always.
• Inclusivity: Ensure that all are and feel welcome and valued.
• Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.
• Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.
• Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact benefits@metmuseum.org.

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

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