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10 Feb 2020

Full-Time Senior Manager, Production and Venue Operations, Education

Metropolitan Museum of Art  New York, New York, United States

The Metropolitan Museum of Art - job posting

Job Description

The Museum seeks a dynamic, creative, and experienced Senior Manager, Production and Venue Operations to lead the Production and Venue Operations team within the Administration, Communications and Operations division of the Education Department at the Metropolitan Museum of Art. This position provides strategic leadership and comprehensive oversight of the theatrical production, AV and media services, facilities management, and audience services operations for all activity in The Uris Center for Education (Uris), Grace Rainey Rogers Auditorium (GRR), and other spaces where Education Department activity and media service occurs. Programs and events include performances, lectures, convenings, classes, meetings, museum-wide festivals, and corporate and non-profit rentals. This position oversees the logistical aspects of events and ensures effective communication and collaboration with Museum staff and external stakeholders.

The Senior Manager reports to the General Manager, Administration, Communications and Operations and directly supervises two full-time Production Managers, a Technical Supervisor, and a full-time Manager of Venue Operations and Audience Services.


• Develop and implement strategic vision and goals for Production and Venue Operations within the Education Department, working collaboratively with the General Manager, Administration, Communications and Operations.
• Manage the teams responsible for the execution of theatrical production, AV support, front of house/audience services, Education Department facilities management and venue rentals.
• Set standards for, and oversee staff, that produce and attend to live event logistical details to ensure professional quality presentation for internal and external clients. This includes:
• Coordination with artist/management, technical staff, program staff and colleagues across the Museum to ensure that all needs and requests are accommodated within facility capabilities, budgets, labor agreements, and policies
• Review performers technical riders
• Create and/or oversee production design solutions that support the events and the needs of the stakeholders
• Assess feasibility and logistical needs of events as they develop
• Work together with Education colleagues and staff within other Museum departments including President’s Office, Director’s Office, Special Events, Human Resources and others. to produce their events
• Oversee proper management and booking of the event calendars for the Grace Rainey Rogers Auditorium and the Uris Center of Education
• Prepare and disseminate monthly event schedules for events that take place in GRR and for Education events that take place in other Museum spaces, to various stakeholders across the Museum
• Oversee the preparation of weekly event write-ups for all events in GRR and Met Live Arts and Met Speaks event in other Museum spaces.
• Play a leading role in conceptualizing high-visibility programs and events, together with program staff and others to ensure the appropriate allocation of personnel to programs relative to complexity and impact. Produce events as needed, including serving as production designer for complex programs.
• Oversee budget development and strategically manage resources; develop and guide reports and expense and revenue projections.
• Oversee the facility management and operations of The Uris Center for Education and the Grace Rainey Rogers Auditorium.
• Initiate and sustain productive relationships across the Museum, and play active leadership role in the Administration, Communications and Operations division within the Education Department.
• Oversee the on-going internal assessment and upgrades of GRR and Uris systems and production equipment, including, pianos, lighting systems, sound systems, stage equipment, equipment inventory, etc.
• Ensure that all work conforms to museum safety standards
• Ability to work evening and weekend events
• Other duties as assigned

Experience and Skills:

• Minimum 7 years of experience in large-scale venue and production operations. Minimum of 5 years’ experience with live music, theater, touring concerts, and/or production experience in a not-for-profit organization
• Must be passionate about the performing arts and art museums, and enjoy working directly with artists and technical crew
• Must be a supportive manager and team player, eager to address new challenges as they arise, comfortable with diverse, international cultures, and able to maintain a level head under pressure
• Strong writing skills and excellent interpersonal communication skills required
• Previous supervisory experience, including union crews required
• Outstanding problem-solving, organizational skills, and attention to detail
• Ability to work with diplomacy and tact
• Ability to take initiative, multitask, and work graciously in a fast-paced environment

Knowledge and Education:
• Bachelor’s degree required. Master’s degree preferred.
• Functional competencies in theatrical rigging, sound reinforcement, lighting , and video projection/design/editing, multi-camera video shoots, required
• Advanced skills with online databases, computer networking, Microsoft Office Suite, Sharepoint, Office365, group messaging apps, Adobe Suite, Qlab, Protools or equivalent.


How to Apply

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The Metropolitan Museum of Art collects, studies, conserves, and presents significant works of art across all times and cultures in order to connect people to creativity, knowledge, and ideas.

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in three iconic sites in New York City—The Met Fifth Avenue, The Met Breuer, and The Met Cloisters. Since it was founded in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. Every day, art comes alive in the Museum’s galleries and through its exhibitions and events, revealing both new ideas and unexpected connections across time and across cultures.

About the Department

The Met’s Department of Education—dedicated to making art accessible for everyone regardless of background, ability, age, or experience—is central to the mission and currently presents over 39,000 programs a year to an audience of over 845,000. The Department is a national and international leader in museum-based education and public programming, pushing boundaries through continuous innovation and experimentation. Programs include high school and college internships that promote career development and diversity; Pre K–12 educator programs that train teachers to integrate art into curricula across disciplines; performances, concerts, lectures and symposia that feature preeminent artists and scholarship; daily tours in multiple languages, and so much more.

Full-Time Job in Museum and Gallery:
Senior Manager, Production and Venue Operations, Education
  Metropolitan Museum of Art
   New York, New York, United States

Job Categories: Museum and Gallery. Job Types: Full-Time. Job Tags: administration, management, manager, museum, performing arts, and production. States: New York.

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