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28 Nov 2018

Full-Time Operations Manager

The Park Theater  Glens Falls, New York, United States

Job Description

The Park Theater, the newest and oldest theater in Glens Falls, NY is searching for a Theater Operations Manager to join the team.
The ideal candidate will have experience managing entertainment venues, the capacity to oversee a theatrical facility and the ability to lead a front of house team to the highest level possible.
The Theater Operations Manager will report directly to the venue owner.



  • Oversee the entire front-of-house department including concessions, security, etc.
  • A point of contact for businesses looking to rent space for training, banquets, cooperate events, etc.
  • A point of contact for customers searching for rental space for weddings, rehearsals, recitals, parties, etc.
  • Act as a liaison for the Park Theater within the community by way of attending chamber mixers, Glens Falls Collaborative meetings, Glens Falls B.I.D. meetings, etc.
  • Manage theater operations during performances and events, ensuring a safe and secure building and delivering the best possible service to each and every patron
  • Act as the main contact for all patron requests and issues during performances and at the Box office
  • Complete weekly reporting for the theater
  • Complete weekly meetings with executive chef of commercial restaurant within the building, to assist in the creation of coordinated events.
  • Maintain a clean and welcoming theatre, keeping an eye on detailed items needing repair or organization
  • Perform general office administrative duties including ordering office supplies, handling mailings, printing postage, maintaining filing systems, coordinating HR paperwork, Union Reports and venue calendars
  • Ability to fully understand and follow the intricacies of multiple collective bargaining agreements
  • Participate in the recruitment and training of new staff and volunteer members
  • Assist with special events as needed
  • Additional duties and special projects as assigned
  • Coordinate with technical staff to ensure technical riders/ requirements are met.
  • Advancement of shows



  • Excellent personal communication skills with fellow employees, direct reports and the public with an oversite of marketing, etc.
  • Skilled at effectively instilling a vibe and culture to a small staff who will in turn broadcast that vibe to patrons
  • Demonstrated ability to meet deadlines, solve problems quickly and work well under pressure
  • Detail oriented, able to handle several tasks simultaneously
  • Willing and able to work nights, weekends and holidays
  • Excellent Computer skills are essential with an emphasis on Microsoft Outlook, Excel, and Word
  • Box office experience.



  • Bachelor’s degree or commensurate experience in theater management
  • Experience operating an electronic POS system in a restaurant or bar is preferred


How to Apply

Please send cover letter and resume to

This position is a full time (non-union), salaried position with a comprehensive benefits package.
Please place ‘Theater Operations Manager’ and your name in the subject line.

No phone calls please.


Job Categories: Theatre. Job Types: Full-Time. Job Tags: manager, office, and theatre. States: New York.

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