Operations Manager

About Dance Loft on 14

Dance Loft on 14 is a nationally recognized performing arts center in Ward 4 in Washington, DC. Guided by the belief in dance as a powerful means for cultural and social transformation, we catalyze and expand access to the arts. We envision a city where local performing artists thrive, homegrown performances are showcased, and dance is fully accessible. To serve this goal, our organization operates two interrelated initiatives: our Dance Loft on 14 arts center and its associated programs, and our professional MOVEIUS Contemporary Ballet ensemble. We serve artists and audiences through classes, programs, and accessible and affordable rehearsal and performance space, catalyze and commission new dance work, and promote broad and diverse access to performing arts and arts education for all.

Purpose of the Position:

The Operations Manager is an exciting opportunity for an energetic arts enthusiast to design, support and implement arts programming at Dance Loft on 14.  The Manager will be a core team member with essential responsibilities in our facility-based programs and services, working under the direct supervision of the Executive Director and with input from the Artistic Director.  The Manager will serve as the primary staff person responsible for payroll, bookkeeping, bill payment, benefit administration and budget tracking while supporting rental inquiries, contracts and payments as well as the development budget process.  As a core team member, the Manager will often collaborate and assist with other core activities including DL productions, classes, educational programs, summer camp development and marketing.

Responsibilities Include:

Business Operations: (40%)

• Support DL Standard Operating Procedures by entering data into the accounting system, monitoring budgets, managing cash flow, processing invoices, checks and reimbursements.
• Manage and run payroll of contractors, teachers and other part-time staff.
• Work with the accounting team to record income and expense budget categories on a monthly basis.
• Coordinate outreach and hiring of technical production staff for internal and external productions at Dance Loft.
• Administer on-boarding and off-boarding documents required when staff enter or exit the organization including legally required documentation and tax forms, healthcare, retirement and other benefits. Maintain confidential employee files.
• Ensure compliance with all local and federal governments for licensing and tax requirements.
• Oversee all operational aspects of licenses, form filings (audits and 990’s) and permits.
• Monitor and authorize expenditures in accordance with approved budget.
• Deposit and record incoming monies.
• Oversee data collection and devise success/impact metrics, in collaboration with other staff.
• Oversee all updates on current document creation for all patrons, clients, and guests.
• Oversee SalesForce database.

Rental Support Management (40%):

• Along with the Rentals and Facility Manager, respond all rental inquiries, create and develop rental agreements for members and non-members at DL14 through detailed terms and conditions and payment dates. This includes contracts that may be in the works for weeks or months at a Manage tasks that are on differenttimelines, and track their progress in our SalesForce database to continually develop the rentals and events pipeline.
• Follow up with all clients related to monthly or one-time payments and contracts. Process those payments internally.  Follow up with clients before rentals to settle payment if it is disputed or not received.
• Staff DL productions, and hire contractors to staff external (rental) productions held in the facility, as necessary.This position may be responsible for occasionally turning on the light board, sound board and other production equipment for team members and renters.

Development Budget Support (10%):

• Work with the accounting team to track budget income and expense for restricted grants including our building campaign.
• Submit periodic budget reports to donors as directed by the Executive Director.
• Prepare financial grant attachments as needed.

Studio Operations Support (10%):

• Lead coordination of planning and management of Field Trip programs and Dance Loft summer camp
• General support and staffing of Dance Loft programs and productions as needed including Field Trip programs, Summer Camp, Dance Loft and Moveius productions.
• Share responsibility as emergency point of contact for rentals and events that fall outside of normal business hours.
• Share Manager on Duty responsibilities with the DL14 team such as youth and adult class check-ins, opening and closing the space as needed, recording content at events and productions for marketing purposes,cleaning/clearing studios between clients and light housekeeping of common studio areas.
• Maintain working knowledge of the given schedule at DL14 for a season. Foresee conflicts (with youthclasses, adult classes, events, ) and in the event of conflict, work with the DL team, and members when necessary, to create solutions.
• Represent Dance Loft at community events sharing information about the organization externally and sharing information internally to maximize organizational integration with community members.
• Update Studio Phone message when there will be a studio closure, federal holiday or another occasion when a specific message will be necessary.
• Answer phone inquiries.

·       The ability to lift 50+ pounds is necessary as set-up for events can include lifting marley, risers, and other equipment of that weight.

Schedule:

The general schedule of this position will be Sunday-Thursday.  This position will serve as on-site Manager on Duty on Sundays and Mondays with hours that fluctuate with the studio schedule.  Other days of the week will generally be 9-5 or 10-6.  This staff member may work from home one weekday per week but will otherwise be on-site.  Schedules do shift in the performing arts and hours may shift or a full week of on-site work may be necessary (with notice.)  Flexibility is appreciated.

Qualifications:

• College degree in Business, Communication, Liberal Arts, Arts Administration, Theatre/Dance and/or related field preferred.
• Appreciation of Dance, Theatre and the performing/visual arts. Prior Dance, Theater, or Arts Education experience preferred.
• 2+ years experience in an office environment is required.
• Ability to communicate well in written and verbal English is required; second language proficiency is desirable in Spanish, French, or Amharic.
• Proficiency with Microsoft Office, Quickbooks, design software including Adobe or Canva, patron databases (SalesForce preferred) and Squarespace

Knowledge, Skills & Abilities:

• Self-starter who does not require supervision to accomplish tasks of a high quality.
• Strategic thinking and creativity.
• Ability to provide stellar customer service.
• Desire to serve artists and community members.
• Excellent oral & written communication skill
• Invoice and accounting experience is a plus.
• Strong organizational skills and attention to detail.
• Must have COVID vaccination shots

Salary for this position is budgeted at upper $40s.
Please send cover letter, resume and salary requirements to Holly Oliver, holly@danceloft14.org.