Consignment Manager, New York Region

At Hindman we believe that people are enriched and energized when they are surrounded with objects of significance and meaning. Hindman is one of the leading and fastest growing fine art auction houses in the U.S.  Our values are evident in how we approach the marketplace, providing unmatched service, a focus on excellence, and holding the utmost respect for our clients and the items we steward. As a globally recognized brand, we conduct over 100 auctions each year for everything from contemporary paintings and fine jewelry to French furniture and rare books. With salerooms and business offices in Atlanta, Chicago, Cincinnati, Cleveland, DC, Denver, Milwaukee, Naples, Palm Beach, San Diego, Scottsdale, and St. Louis we stay locally relevant while passionately catering to our global sellers and buyers.

The Consignment Manager of the New York office serves as the customer service representative for local clients and is responsible for consignor communications and property that is to be sold locally or at other office locations. Passionately supports the Hindman brand in daily interactions with clients and Hindman team members. Serves as “front of house” team member for New York office during regular business hours (unless assisting NY team with offsite project). Models the five principles of the client interaction guidelines and reinforces their importance by providing timely feedback.

Key Responsibilities:

• Tag and enter property information into appropriate databases for property to be sold in region or other location
• Enter consignor contract terms into appropriate databases
• Build rapport and manage the client through the consignment process from initial contract through sale of property
• Communicate estimates, suggested reserves, chargebacks, and name designation to consignors and enter this information into appropriate databases, acting as gatekeeper to regional sales
• Answer consignor and client inquiries; resolve consignor and client concerns and/or problems
• Assist the coordination of client property prior to arriving, update inventory system, tag property and confirm property receipt with client
• Support the Specialists in researching and authenticating items
• Ensure all photography for regional sales is completed in timely manner
• Assist in cataloging objects and editing online catalog to ensure correct images are displayed
• Capture interest lists, coordinate all condition reports and handle other administrative tasks associated with sales
• Coordinate all preview exhibitions, auction schedules and auction day operations with the support of Chicago-based Marketing, Events & Operations teams
• Oversee the successful completion/close of consignments including notifying clients of sale results, advising consignors on unsold property, updating auction system, confirming settlement letters and sending commission checks
• Designate unsold objects to either future sales or returned to client
• Given the global nature of our business, may work outside of normal business hours or across departments (e.g., with Accounting or Operations) to assist clients with needs.
• Answer phones and support NY-based specialists, Managing Director, New York, and Sr. Director of Trusts, Estates & Private Clients Specialists as needed. Other duties as assigned.
• Be present in gallery for exhibition weeks / weekends. Role is fulltime in-person (work from home and/or flex schedule only with approval of manager when necessary).

Successful candidate will possess:

• Bachelor’s Degree in Art History, Arts Management or related field preferred
• 2-3 years of experience in administrative or customer service in a gallery, museum or auction house preferred
• Motivated to work in an exciting, fast-paced company
• Superior client service skills and organizational skills; strong sense of professionalism and discretion
• Excellent communication and interpersonal skills
• Strong follow-up skills, attention to detail, and ability to multi-task
• Proficiency in MS Office software, e.g., Outlook, Word and Excel
• Able to work under pressure and prioritize to meet strict deadlines

Salary  Exempt position – $50k to $70k –

Full Benefit Package

Hindman is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, gender identity, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, citizenship status, or any other legally recognized protected basis under federal, state, or local law

How to Apply

Apply online: Consignment Manager – New York Region