22 Dec 2016

Temporary Job Senior Content Manager

Whitney Museum of American Art (Job Poster) – New York, New York, United States

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Job Description


The Senior Digital Content Manager oversees the design, development and implementation of content strategies for the Museum’s digital platforms.

The position is managerial and editorial in nature; the senior content manager develops digital project briefs and requirements, oversees content generation, and coordinates both internal and external production teams. The position’s primary objective is to use digital initiatives to increase engagement, both online and onsite, with the Whitney’s programming, mission and brand. As the lead liaison with Museum stakeholders, the role requires exceptional project management, storytelling and digital experience-design skills.


-Strategize and develop content across the Museum’s digital platforms
-Establish and maintain best practices for publishing on whitney.org, as well as other digital platforms, ensuring optimal usability, accessibility, and a consistent institutional voice across media
-Serve as the primary project manager for all high-profile digital initiatives working closely with stakeholders throughout the Museum
-Oversee the development of digital requirement briefs, and manage budgets and timelines.
-Oversee the production of video and audio content, ensuring a polished, consistent product; take primary responsibility for livestreams of programs and events
Produce the institution’s storytelling series, Whitney Stories: conduct interviews, manage the editorial process, gather assets, and supervise outside contractors
-Oversee the Museum’s digital signage system and manage related contractor relationships
-Together with the Museum’s digital producer, manage website content via the Museum’s content management system, proofing and editing text for proper grammar and institutional style, and coordinating content with stakeholders throughout the Museum
-Manage Rights and Reproductions for content development
-Manage usability research initiatives in collaboration with departmental stakeholders
-Manage Q&A process for new digital initiatives
-Track the department budget
-Supervise intern staff


-Three to five years professional digital content management or production experience
-Exceptional storytelling and production skills across media and platforms
-Strong background in planning and execution of media and technology initiatives, design thinking a plus
-Strong editorial skills, with a keen eye for consistency, accuracy and detail
-Strong interpersonal skills and professional maturity in working with internal clients in a Museum environment; ability and desire to communicate clearly about digital initiatives with non-technical staff
-Entrepreneurial spirit and creative thinker, with a passion for innovation and contemporary culture, especially visual art and museums
Flexible and able to work work at high levels of execution under pressure with strict deadlines
-Technical Skills Required: Knowledge of video production, image/photo editing (Adobe suite), basic knowledge of HTML; familiarity with content management systems and a variety of third-party tools, including Google Analytics, Project Management software, and major social media platforms (Facebook, Twitter, Instagram)
-Required: BA/BS or equivalent

Deadline for Applications: Jan 12th, 2017.

About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.



• Job Title: Senior Content Manager
• Job Type: Temporary Job
• Employer: Whitney Museum of American Art
• website: whitney.org
• Location: New York, New York, United States

Job Categories: Museum and Gallery. Job Types: Temporary. Job Tags: arts management, manager, and museum. Location: New York.