Managing Director, David H. Koch Theater

The David H. Koch Theater at Lincoln Center opened in April 1964 as the New York State Theater. The theater was designed by the renowned architect Philip Johnson, built with funds from the State of New York, and given to the City of New York as a home for performing arts organizations. Today, the theater is home to the New York City Ballet as well as a growing number of national and international touring performing arts groups.

Position Summary

Reporting to the Executive Director of New York City Ballet, the Managing Director oversees and manages the overall operations of the David H. Koch Theater. This includes day-to-day building operations, negotiation and administration of collective bargaining agreements with labor unions, front-of-house and customer service, facility sales and client relations, and capital construction and maintenance. Additionally, the Managing Director is responsible for the financial planning and performance of $12-15M per year in operating expenses and capital expenditures. This position is a key member of New York City Ballet’s senior staff.
Major Duties and Responsibilities:
Building Management and Labor Relations

• Manage a team of direct reports responsible for building operations, house management, technical direction, safety and security, ticketing services and box office.
• Responsible for management of unionized stagehands, porters, ushers, box office treasurers, engineers and security guards.
• Participate in collective bargaining agreement negotiations for stagehands and five building trade unions.
• Develop and implement policies, plans and execution strategies with the intent to provide all customers, patrons and facility guests with a safe, excellent and enjoyable experience of the highest quality that is consistent with the vision, mission and reputation of New York City Ballet and the David H. Koch Theater.
• Develop and monitor DHKT operating and capital budgets.
• Oversight of the performance of subcontracted food service provider.
• Pro-actively monitor and maintain facilities in terms of maintenance and repairs, accessibility, federal and state law compliance, and audience and artist comfort and safety.  Assure smooth and effective operation of the building.  Keen attention to the condition and appearance of the facility and its presentation to the public.
• Keep up to date and implement a long-range master plan for the continual upkeep, preventative maintenance and capital improvement of the theater facilities.
• Work with NYCB Development team to maximize public funding and other contributed income, participate in meetings with City and State officials as appropriate.

Outside Licensees and Client Relations

• Market and promote the theater to potential users, identify ways to maximize rental revenue through identifying new clients and markets.
• Negotiate financial and operational arrangements for outside users, ensuring the highest level of client services and support.
• Oversee coordination of outside licensee usage with NYCB activities, maintain and manage overall theater calendar.
• Oversee internal communication system related to non-NYCB activities for coordination of call center, box office, programming, playbill information, and press and promotional inquiries.
• Participate on the Lincoln Center General Services Committee, work with key Lincoln Center personnel and Central Services staff on campus-related issues and operations.

Minimum Requirements:

• A strong track record and demonstrated expertise in all areas of facilities management including, production, building engineering, front-of-house, backstage operations, box office, and facility sales.
• Ability to manage, coach and supervise staff including conflict resolution and overall staff development.
• Experience working with management professionals in a staffing structure that includes both union and non-union members.
• Experience managing union staff and negotiating with collective bargaining units.
• Proven ability to negotiate and manage relationships with vendors, service providers, renters, government entities and performing arts producers/presenters.
• A strong service-oriented and customer-service focus, and a drive for constant improvement in operations and systems to maintain operations at the highest level of quality.
• Ability to attend to numerous projects concurrently, establish priorities, and respond positively, effectively and quickly to continually shifting priorities and needs.
• Excellent budgeting and financial management skills along with a demonstrated ability to control costs and identify operational inefficiencies.
• An excellent tactician, with a facility for strategic planning and long-range thinking, analytical and thoughtful approach, with ability to connect the dots in a complex interdependent operational environment.
• Strong collaborative style and excellent interpersonal skills with the ability to function productively and effectively as a member of a diverse team of professionals.
• Excellent oral and written communication skills and the ability to represent the theater well to the general public, City and other public officials, outside clients and the Lincoln Center community.
• Experience working with a Board of Directors.
• Superior working knowledge of MS Office Suite.

Attributes that help make a person successful in this role include:

• Leadership skills
• Big picture thinker
• Lead by example
• Customer service focus
• Positive attitude
• Flexibility
• Team-oriented
• Adept at time management
• Trustworthy
• Excellent work ethic
• Creative problem-solver
• Goal-oriented

Work Environment

• While performing the duties of this position, the employee is frequently exposed to:
  • Standing for extended periods throughout the day
  • Theater and studio settings
  • Office setting

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the minimum requirements of this position:
  • Regularly requires standing for extended periods of time
  • Occasionally requires lifting/carrying up to 25/50 pounds

Position Type/Expected Hours of Work

This is a full-time, salaried, exempt, senior management position. Work hours vary according to the event schedule and may include weekends, holidays, and other scheduled work periods as necessary.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

To Apply

To apply please visit   https://nycballet.bamboohr.com/careers/112