Development Associate

DEVELOPMENT ASSOCIATE

Status: Full-Time Salary, Benefit Eligible
Schedule: Flexible, Nights & Weekends Required
Reports To: Development Director
FLSA Status: Exempt

About Us:
Hoyt Sherman Place is a premier historic cultural center in Iowa, working with national and local partners to present outstanding performances, celebrate Iowa’s history and grow arts and culture in the region. Our venue offers an intimate theater experience with extraordinary acoustics, a beautiful historic mansion, and a majestic art gallery.

About the Role:
The Development Associate is responsible for managing the Hoyt Sherman Place membership program, planning member and donor events, and providing critical operational support for the fundraising activities and goals of the Development Department.

Responsibilities:
-Management of the Hoyt Sherman Place membership program, including direct and email solicitations, gift processing, and gift receipting.
-Serve as the primary contact for members providing proactive customer service and stewardship with members over the phone, email, and in-person.
-Develop, implement, and coordinate member touchpoints including special events and the member newsletter, to drive stewardship and retention.
-Create and maintain accurate donor accounts, event records, and contribution and pledge documentation in DonorPerfect. Conduct data hygiene activities (cleaning, deduplicating, appending) in accordance with established policies and procedures.
-Oversee the operations and management of the donor lounge, including stocking snacks, coordinating volunteers, and managing invitation and RSVP lists. In rotation with the Development Director and volunteers, serve as a staff host for the lounge, meeting and greeting donors who attend performances.
-Work closely with the Development Director to develop a strategic plan for future donor and sponsor cultivation.
-Assist the Development Director and CEO to secure and facilitate cultivation and solicitation meetings.
-Perform related duties as assigned.
-This position requires some weekend and evening availability.

Requirements:
Nonprofit development experience; excellent oral and written communication skills; creativity, self-motivation, and the ability to build rapport quickly and effectively with individuals; experience with a donor database management is preferred.

Send a cover letter and résumé to Development Director, Anna Crame: cramer@hoytsherman.org