Full-Time Assistant Manager of Docent and Access Programs
Working with the Chief Experience Officer, the Assistant Manager of Docent and Access Programs will lead and manage the Rubin Museum of Art’s docent programs and accessibility initiatives.
This role is responsible for all aspects of the docent program including recruitment, content creation for tours and trainings, and scheduling.
The incumbent will lead the implementation of access programs and advise on institutional practices to increase museum accessibility for audiences with disabilities.
The Assistant Manager is a collaborator and visitor-driven individual committed to making the Museum feel welcome and inclusive for its audiences.
This is a full-time exempt position and the incumbent will report to the Chief Experience Officer.
• Leads the docent program in conjunction with the Chief Experience Officer to maintain ongoing training and recruitment.
• Creates gallery tour experiences for exhibitions and the collection for diverse audiences.
• Develops and manages training curricula for docent on-boarding and ongoing docent and staff instruction.
• Collaborates with Programs and Partnership, Curatorial, and Marketing and Communications teams.
• In collaboration with the Chief Experience Officer, supervises and leads evaluations for all docents using visitor insights to inform work.
• Works closely with Assistant Manager, Box Office and Group Visits, to manage scheduling systems relating to booking and delivering guided tours.
• Manages internal websites (Online Guide Resources) for documentation of training resources.
• Maintains inventory of supplies and replenishes as needed.
• Leads and implements access-related tours and programs.
• Produces regular access trainings for staff and docents.
• Attends key workshops and trainings on accessibility and community groups.
• Develops and build tours for accessible programs.
• Maintains and fosters relationships with groups related to access audiences.
• Participates in cross-departmental meetings and content development sessions.
• Maintains and cultivates professional networks and groups working with accessibility programming.
• Performs all other duties as assigned.
• Bachelor’s degree – preferred.
• Minimum of 1 to 2 years of experience – preferred.
• Must have strong written and verbal communication skills.
• Must have excellent interpersonal skills.
• Must have superb time management skills; be detail-oriented; be highly organized and able to handle multiple tasks, adhere to deadlines, and work independently and as part of a team.
• Creative and resourceful mindset, with a roll-up-your-sleeves mentality.
• A motivated self-starter who is flexible, courteous, and diplomatic in dealing with staff and others.
• Proficient with Microsoft Office Suite (Excel, Word, and PowerPoint) application – required.
• Knowledge of project management software (i.e., Asana) – a plus.
The Rubin Museum offers a competitive salary and excellent benefits.
Please provide the following as part of your application:
• Complete resume.
• A cover letter addressing both your interest in the Rubin Museum and your qualifications for this position.
How to Apply
• Indicate Assistant Manager of Docent & Access Programs in the subject line of email or in body of cover letter
• Application in electronic format preferred and accepted at firstname.lastname@example.org.
• Mailed application should be sent to: Attention:
Head of Human Resources, Rubin Museum of Art, 150 West 17th Street, New York, New York 10011.
Job Categories: Museum and Gallery. Job Types: Full-Time. Job Tags: assistant, communication, exhibition, manager, museum, and recruitment. States: New York.
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