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12 Jul 2022


Promotions/Box Office Manager

William & Mary  Williamsburg, Virginia, United States

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Job Description

William & Mary is a premier public research university, widely recognized for our outstanding academic reputation, beautiful campus and vibrant community. We produce experienced, engaged and successful graduates who lead lives of impact.

The Promotions/Box Office Manager leads promotional efforts for W&M Theatre and Dance to heighten departmental visibility on campus and in the local community and provides exemplary customer service and oversight of Box Office operations in accordance with university standards.

Primary responsibilities for this customer service-oriented position include:

  • Assisting department leadership with development and execution of marketing and publicity strategies, creating press releases, conducting interviews, creating print promotions and other related aspects as conduits for community engagement and impact.
  • Maintaining and updating (as necessary) the department website for all non-academic and public facing events and information.
  • Serving as a department liaison for University Relations, Conference Services, and A&S Communications.
  • Management of Box Office operations to include coordination of House Management/Box Office for performances, scheduling, student employee timekeeping, providing oversight of cash and credit card handling procedures, maintaining reports for all receipts and cash deposits, liaising with credit card companies, overseeing efficient retail functioning, and ensuring optimal levels of customer service.
  • Providing Box Office training to students and volunteers in customer service and point-of-sale operations, provide resolution and ensure efficient processing of transactions.
  • Recruiting and training students for house management and ushering responsibilities for all department mainstage productions.
  • Coordinating the needs of outside events, in conjunction with Conference Services, and establishing procedures for contact with the public and regular Box Office operating hours.


Application Instructions:

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William & Mary is an Equal Opportunity/Affirmative Action/Equal Access employer and actively encourages applications from minorities, women, disabled persons and veterans.


Full-Time Job in Theatre:
Promotions/Box Office Manager
William & Mary
 Williamsburg, Virginia, United States

Job Categories: Theatre. Job Types: Full-Time. Job Tags: box office, dance, manager, and theatre. States: Virginia.

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