17 Jul 2023


General Manager

The Phoenix Theatre Company

 Phoenix, Arizona, United States

The Phoenix Theatre jobs

Job Description

General Manager – Theatrical Company

The Phoenix Theatre Company, a LOA LORT D Theatre and Arizona’s largest professional regional theatre, seeks a General Manager to orchestrate the transition into a newly expanded and upgraded theater/building as well as facilitate the execution of pre-Broadway productions in the newly expanded theater. This position requires high-level leadership and experience with professional live theatrical productions.

Located in the heart of the Central Arts District close to downtown Phoenix, our beautiful 14-acre campus includes three theaters, a restaurant and bar, rehearsal halls, administrative offices, costume, scenic, prop, lighting and paint shops, all on one site. We produce a wide range of theatre, from full scale musicals to comedies, dramas and original new work. Our community service programs have gained national attention. We offer 10-12 diverse productions every season as well as a growing Festival of New American Theatre.

This is a full time exempt position.

The Phoenix Theatre Company is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, The Phoenix Theatre Company provides employment opportunities without regard to race, color, religion, creed, ethnicity, sex, pregnancy, national origin or ancestry, age, physical or mental disability, citizenship status, marital status, sexual orientation, gender identity, family responsibilities, genetic status or information, military or veteran status or status in any status protected by federal, state, or local law.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Phoenix Theatre Company will not tolerate unlawful discrimination, harassment, or retaliation under any circumstances.

We are eager to cultivate a broad and inclusive field of applicants. The Phoenix Theatre Company is committed to building a diverse community of staff, volunteers, and apprentices. Individuals from underrepresented groups are encouraged to apply.


Send Cover Letter and Resume to: Elizabeth Caruana, Director of Finance + Human Resources, e.caruana@phoenixtheatre.com



The General Manager’s primary function is to act as the Chief Operations Officer for the production and artistic departments in implementing the artistic vision and strategic scaling goals of the organization through the coordination of directors and managers responsible for creating our productions and programs. Fostering team co-collaboration towards Phoenix Theatre Company’s vision of being the hub of cultural life for the arts and artists in the southwest, the General Manager is part of the senior leadership team and is directly responsible for helping the company grow artistically as well as in the infrastructure to support additional productions offered on an increasing number of stages each year. We believe we can “do more” as a regional theatre company and thus we envision breaking the mold for what a Regional Theatre Company can and should be… by, of, and for a community. The General Manager is a key position and a central channel for driving activity between the production and artistic departments and the Executive Director’s & Producing Artistic Directors vision for a regional theatre of the future.


Organizational Relationships

  • Reports to the Executive Director and Producing Artistic Director
  • Directly Responsible for the Director of Production and Facilities Management/ IT Staff.
  • Acts as the Leader of the Artistic Operations Management Team
  • Co-Chairs with the Executive Director, Managing Director and Producing Artistic Director facility improvement efforts
  • Works in collaboration with the entire Director Team at The Phoenix Theatre Company


Essential Duties & Responsibilities

  • Directly supervises the Director of Production and Facilities Management staff regarding the creation of job descriptions, offers of employment, evaluations, salary recommendations and professional development
  • Provides input and support in Organizational budget creation for the company
  • Oversees the budget for each stage including capital improvements
  • Negotiates all Union agreements and union relations
  • Monitors departmental performance and identifies areas where new or improved plans can improve the quality of existing services; recommends means for improvement (procedural, training, performance)
  • Interfaces with senior leadership to schedule, create needs assessments, hire vendors, and handle details related to the facility expansion projects
  • Negotiates and executes contracts for independent contractors and vendors
  • Serve on Rhythm Team, Facilities and Strategic Planning Task Forces
  • Provide input and support in the artistic components, resource development, and budget creation
  • Update, manage and enforce the ongoing TPTC response to the Covid-19 pandemic.
  • Collaborate with the leadership team on season calendar and space needs and execute plans to implement any new, unusual or emergent company needs.
  • Attend all necessary Phoenix Theatre meetings and events


Methods of Accountability

  • Methods of Accountability are determined by the duties and responsibilities outlined above along with the following:
  • Accuracy and timeliness of financial and budget reports.
  • Accuracy and timeliness of project completion.
  • Accuracy and timeliness of written correspondence.
  • Accuracy and timeliness of information gathered for projects.
  • Through employee feedback.
  • Written reports to the board of directors.


Minimum Qualifications

  • Bachelor’s Degree in Theatre or Business and 5 years professional theatre experience or equivalent life and work experience
  • Computer skills, including knowledge of Microsoft Office Suite
  • Knowledge of Financial Edge and/or Tessitura a plus
  • Organizational and time management skills.
  • Must possess a discreet and positive work attitude.
  • Must be able to work well in teams as well as independently.
  • Superior attention to detail and the ability to multi-task are imperative.
  • Outstanding verbal and written skills required.
  • Must have a strong sense of customer service and enjoy working with all levels of employees.
  • Must be able to function in a fast-paced environment with changing priorities.


Standards of Performance

  • Timeliness and accuracy of reports and other information.
  • Ability to develop professional relationships with all levels of employees.
  • Ability to think independently and be a problem solver.
  • Ability and willingness to take ownership of and meet or exceed Department standards.
  • Ability to think creatively in the day-to-day administration of duties.
  • Ability to work independently with little supervision.


Physical / Mental Demands & Working Conditions

· Classified as a Salary Exempt position under the FLSA.

· General Office and Theatre Setting


Extra Benefits

  • Qualifying Employer for the Public Student Loan Forgivness Program (PSLF)
  • 13 Paid Holidays, Paid Sick Time, Vacation and Personal Days
  • Generous 401k Employer Matching program
  • Flexible work arrangements when possible based on work assignments and tasks
  • Generous supply of complimentary tickets to live theatrical productions at The Phoenix Theatre Company
  • Discounts at the ArtBar+Bisro
  • Free Parking for Employees and Patrons

Job Type: Full-time

Salary: $90,000.00 – $110,000.00 per year

Send Cover Letter and Resume to: Elizabeth Caruana, Director of Finance + Human Resources, e.caruana@phoenixtheatre.com


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance


  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

COVID-19 considerations:

Covid 19 vaccination requirements and routine testing as well as masking and sanitation protocols are implemented via our Covid Compliance Department.

Application Question(s):

  • Please include a cover letter with your application.
  • How many years of live theatrical production management experience do you have?

Work Location: In person


Full-Time Job in Theatre:
General Manager
The Phoenix Theatre Company
 Phoenix, Arizona, United States

Job Categories: Theatre. Job Types: Full-Time. Job Tags: management, manager, and performing arts. States: Arizona.
Job listing expires in 15 days.