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6 Sep 2019

Full-Time Artistic Operations Manager

Chamber Music Northwest  Portland, Oregon, United States

Chamber Music Northwest - jobs

Job Description

Now in its 50th season, Chamber Music Northwest (CMNW) serves more than 50,000 people annually in Oregon and SW Washington with exceptional chamber music through over 100 events including our flagship Summer Festival, year-round concerts, community activities, educational programs, broadcasts, and innovative collaborations with other arts groups.

The Artistic Operations Manager is the key program leader for CMNW, reporting to the Executive Director and working with Artistic Director to help achieve CMNW’s artistic, education, and community engagement goals. The AOM oversees the artistic, operations, and production elements of CMNW performances, manages artist relationships, and directs educational and community engagement activities. This position supervises the full-time Artistic & Community Program Coordinator to manage all programmatic and logistical aspects of these activities.



Artistic Operations:

  • Serve as the Artistic Director’s primary assistant in Portland for the planning, development, and execution of all artistic programming, including the Summer Festival, Year-Round Season concerts and co-presentations, and Education and community engagement programs.
  • Develop and maintain close working relationships with the Artistic Director, artists and their managers, and collaborating partner organizations.
  • Develop, maintain, and communicate the master artistic plan and calendar for current and future seasons.
  • Supervise the Artistic & Community Programs Coordinator to coordinate artist contracting, communication, scheduling, travel, housing, and visas for international artists, as well as venue booking, instrument rentals, and concert recording.
  • Oversee all operations and production aspects of performances and festivals, including part-time and seasonal staff, booking, rehearsal scheduling, concert production, and front of house needs.
  • Provide support for the commissioning and presentation of new works, including contract management, production deadlines, copying, performance rights, and delivery of materials.
  • With the Artistic & Community Programs Coordinator, ensure the accuracy of program information included in all print and electronic media through timely communication of program details to marketing, development, and other staff.
  • Recommend program themes and potential collaborations with other arts, cultural, and community organizations.
  • Supervise the recording of key CMNW performances and commissions for release and broadcast.
  • Hire and supervise stage management, house management, and other seasonal staff for all performances.
  • Attend concerts and rehearsals, both as a critical listener and a representative of the organization.


  • With the Executive Director and the Finance Director, develop and manage the Summer Festival, Year-Round Season, and Education and community engagement program budgets.
  • Assist Executive, Development, and Marketing staff in preparing information, schedules, budgets, data, photos, and anecdotes for fundraising and marketing, including but not limited to active participation in grant research, writing, and applications where appropriate.
  • Establish artistic policies, systems, and procedures, with a special emphasis on professionalism and ethical standards for working with artists, their agents, and community partners, and for exceeding the expectations of these individuals and organizations.
  • Serve as a key member of CMNW’s leadership team to develop, plan, and carry out integrated programs that meet our strategic goals and accomplish the artistic, educational, and community service aspects of our mission.
  • Represent CMNW in the classical music community at events and conferences as appropriate.
  • Ensure compliance to policies and law for employment of artists, contractors, and seasonal/part-time staff.

Education & Community Engagement:

  • Work closely with the Artistic Director, Board Education & Community Engagement Committee, and staff on all educational and community programming, integrating it when appropriate with the overall programs.
  • Coordinate the educational aspects of our relationships with Reed College and Portland State University, and their music departments and faculty.
  • Supervise the Artistic & Community Programs Coordinator in planning and organizing education & community engagement programs.
  • Establish and maintain productive collaborations and relationships with Portland’s music and arts-in-education communities and local arts organizations to seek appropriate opportunities for collaboration.
  • Direct the summer festival internship program.



The Artistic Operations Manager must be a mature and poised arts professional with successful experience working with distinguished musicians and/or faculty, agents, staff, and fellows in a musical organization. They will combine broad knowledge of orchestral, chamber, and vocal music literature with the ability to engage artists and develop creative programs for concerts, recitals, and special events. A key part of this job is also a passion for connecting these artists and programs with young people, music students, and our audience through educational activities and community collaborations. The AOM must have strong oral and written communications skills, excellent planning and organizational abilities, and the ability to manage multiple projects simultaneously in a manner that instills trust, confidence, and stability. The ability to deal with high-pressure situations and occasional crises in a positive, calm and professional manner with a good sense of humor is essential.



Bachelor’s degree in a related field and at least three years of successful experience working in artistic administration with a professional musical organization. A healthy respect for music professionals, including musicians and production personnel is essential. The successful candidate will have superb organizational, interpersonal, supervisory, and communications skills, ability to read music, and a reputation for accuracy, responsiveness, meticulous attention to detail, and follow-up. They will have demonstrated skill and success in creating financial-planning/control and action-planning systems. They will have the energy and flexibility required to function effectively in the fast-paced environment of a major music festival and will be able to work effectively with a wide variety of people.

This individual must have a valid driver’s license and a reliable vehicle available for business use. It is critical that they be an experienced user of Microsoft Word and an intermediate knowledge of Excel as a financial planning and budgetary tool.



General: The AOM spends a portion of his/her time out of the office on external appointments with community and educational partners, as well as at CMNW performances, activities, and other community events/meetings. During the Summer Festival, the AOM relocates to temporary offices at CMNW’s primary venue. This is an exempt position which requires work outside of the standard 40-hour work week, including extended hours, evenings, and weekends.

This position requires extensive office work including creating and maintaining paper and computer files and communicating using e-mail and telephone. Roughly 75% of time in the office is spent working at a computer workstation or on the telephone. The workspace is lit with fluorescent and natural lighting. The office, computer, desk, and other equipment are not shared and can be adjusted to make them more ergonomically comfortable.

Equipment Used: In addition to a computer workstation and telephone, the AOM uses copy machine, fax machine and printers to perform duties. Use of other office tools may occasionally be required.

Physical Demands: Administratively, this position requires extended periods of sitting and standing. Concentrated data entry using computer keyboard and mouse, and occasional extended periods of phone work are required.

Operationally, this position requires physical and emotional stamina, the ability to move quickly and carefully in close quarters around valuable instruments and stage equipment, including frequent use of stairs. Occasional lifting tasks are required and are limited to 40 pounds or less without assistance.



Submit a résumé, cover letter, and three references to with “Artistic Ops Manager” in the subject line by October 1, 2019.
All documents should be in PDF format and should not exceed 10 Mb total.


Chamber Music Northwest is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, or any other legally protected characteristic.

Job Categories: Music. Job Types: Full-Time. Job Tags: arts, arts education, manager, music, and recruitment. States: Oregon.

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