Graphic Designer/IT Specialist

Resume posted by ZMcCoN in ~ IT and Software Development.
Desired salary: $24,000.00
Desired position type: Any
Location: Somerville Massachusetts, United States


Graphic designer with 6+ years of experience specializing in: UI, band development, iconography, and logo design.

IT support specialist and repair technician with 8+ years of experience.


BFA; ​Music Theatre Performance
Western Michigan University: September 2008 – May 2012

MFA; Music Theatre Performance
Boston Conservatory at Berklee: September 2016 – May 2018


Co-Founder; Graphic Designer
AeroCon Media

I Provide graphic design resources for print and web to various clients (local and remote). Job functions include:
• UI/UX Design for web presence
• Branding and Marketing
• Logo design
• product marketing style guides
View my design portfolio at:

Genius Bar Technician
Apple – Cambridge, MA

• Provided technical support for Apple products and services
• Performed triage and initial repair for apple hardware
• Assisted in device configuration and activation for Apple mobile devices
• Provided exemplary customer services and support to all Apple customers

Consultation Agent
Geek Squad

• Computer/Mobile device hardware troubleshooting, repair, education and consultation.
• Hardware/software functionality check for ALL product returns (TVs, mobile, computers, accessories, small appliances, home theater, audio devices)
• Working with Geek Squad CMS to setup repairs and service orders.
• Hardware/Software diagnostics, updates and optimizations, OS installations, data transfer and recovery.

Freelance Contractor

• Designed multiple websites for startup company’s new accessibility software product launch • Designed user interface for new accessibility software
• Designed new product logo, brand elements, and marketing style guide
• Designed printed promotional material, business cards, DVD-ROM cover and case


  • 5+ years of experience in all of the following:
  • IT Customer Support
  • Mobile Device Repair
  • Graphic Design
  • – Iconography
  • – Logo Design
  • – Brand Development
  • – Web Graphics
  • – UI