Non-Profit Finance, Operations, & General Management

Master of Arts – Performing Arts Management, Columbia College Chicago 2004
Bachelor of Arts – Theatre, Wake Forest University, Winston-Salem, NC 1999

The Olio, Inc., Winston-Salem, North Carolina 2003-2013
Co-Founder/Managing Director
▪ Developed and implemented business and strategic plan
▪ Board Recruitment & Development, Grant Writing, Development, Marketing
▪ Administrative Management, including Human Resources, IT, Operations & Finance

Triad Stage Inc., Greensboro, North Carolina 2007 – 2013
Business Manager/UpStage Cabaret Manager
▪ Financial Management of $2M performing arts organization
▪ Member of Senior Staff, involved in strategic planning and implementation
▪ AEA, Maintenance, and Outside Rental Contract Negotiation & Supervision
▪ Administrative Management, including Human Resources, IT, Operations

Steppenwolf Theatre Company, Chicago, Illinois 2003-2006
Associate IT Manager/Office Manager
▪ Information Technology administration and network support for 100+ users
• Includes hardware, software, phone system, voice-over IP system
▪ Processing of payables, revenues and payroll for $12 million annual budget
▪ MIP Non-Profit Accounting Software knowledge
▪ Sole office manager for all administrative offices and theaters
▪ Supervision of interns and reception
▪ Assisted General Manager in the operations of the theatre

Shattered Globe Theatre Company, Chicago, Illinois 2004
Managing Director
▪ Daily operations & general business management
▪ Administration and database management
▪ Implemented marketing campaigns and fundraising initiatives
▪ Active board member

Lookingglass Theatre Company, Chicago, Illinois 2003
Assistant Box Office Manager
▪ Telephone and in-person sales of tickets and subscription packages
▪ Customer service and active conflict resolution
▪ Supervision of 5+ Box Office Associates
▪ Assistant to Business Manager

TimeLine Theatre Company, Chicago, Illinois 2002
Assistant Stage Manager for production of “Hauptmann”
▪ Management of all backstage activities during the run of the show
▪ Facilitated group ticket sales
▪ Active committee member

Berkshire Theatre Festival, Stockbridge, Massachusetts Summer 2002
Assistant Company Manager
▪ Facilitated contracting with Actors Equity Association, United Scenic Artists,
and Society of Stage Directors and Choreographers
▪ Facilitated workman’s compensation, petty cash reconciliation, payroll
and reimbursement for 100+ staff
▪ Coordinated travel, accommodations, and daily needs for visiting artists, staff and interns
▪ Daily supervision of 20+ interns

• MS Office (Advanced Excel)
• Sage (Peachtree)
• MIP
• Quickbooks

administration, Audit, budgeting, Business Management, Finance, General Management, Information Technology, operations, Senior Management, Strategic planning, Union Contracting