Exhibit Design and Facilitation

Resume posted by burnhamh in Museum and Gallery.
Desired salary: $40,000.00
Desired position type: Any
Location: Denver Colorado, United States


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Summary

Resourceful problem-solver with excellent customer service and interpersonal skills. Possesses a natural gift for putting the most challenging personalities at ease. Listens well and translates customer feedback into innovations in customer experience. Strong team player and effective multi-tasker. Brings determination and positivity to all interactions. Thrives in creative workspaces. Extensive travel in five continents.

Education

Bachelor of Arts in Hospitality, Tourism & Events, Minor in Anthropology
Metropolitan State University, Denver. May 2018

College of Professional Studies Outstanding Student; West Federation CHRIE Scholarship; Colorado Governor’s Tourism Conference Scholarship; President of Voluntourism Club

Experience

Cultural and Museum Studies                  

  • Research assistant and exhibition consultant to National Museum of Denmark
  • Developed 5 alternate exhibition concepts on request of museum’s Director of Marketing
  • Exhibit facilitator for four special exhibits at Denver Museum of Nature and Science
  • Volunteered with Orbis International, nonprofit organization providing mobile eye disease treatment in developing countries; assisted flight crew on trips to Africa and Southeast Asia
  • Planned and coordinated recreational activities and special events for Metro State Voluntourism Club

Itinerary and Curriculum design

  • Co-created itinerary and curriculum design for “Valiant Vikings,” a two-week for-credit study abroad course on global tourism for students at Metropolitan State University
  • Teaching Assistant and Work Study: transitioned four traditional classroom curriculums to an online learning platform, designed assignments and moderated discussion groups

Customer / Guest Service

  • 12 years in restaurant and hospitality roles, managing front and back of house operations
  • Served as liaison to VIP musicians, artists, and venue personnel to execute special requests
  • Ran box office and assisted booking agent for music venue

Management and Operations

  • Aircraft Repair Service: Oversaw shipping, receiving and e-commerce platform of $2M in parts inventory per year, including international sales
  • Restaurant & Hospitality: Managed daily inventory and purchasing; posted daily sales and financials. Shift manager for teams of 10+ servers

EMPLOYMENT HISTORY:

Denver Museum of Nature & Science: Temporary Exhibit Facilitator, Denver, CO, February 2018- Present

National Museum of Denmark: Research Assistant, Summer 2018

Metropolitan State University, Denver, CO: Teaching Assistant / Work Study, 2016-2018

Summit Music Hall and Marquis Theater: Bartender, Denver, CO, 2014-2017

Illegal Pete’s: Manager & Bartender, Denver, CO, 2010-2016

Soda Jerk Presents: Production Assistant / VIP Customer Service, Denver, CO, 2011-2014

Beegles Aircraft Services: Inventory Manager, Greeley, CO 2008-2010

Skills

  • ● Museum Exhibition Planning
  • ● Guest and Visitor Relations
  • ● International Liaison
  • ● Educational Curriculum Design
  • ● Travel Itinerary Design
  • ● Hospitality Management

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