Exhibit Design and Facilitation
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Contact Details
Summary
Resourceful problem-solver with excellent customer service and interpersonal skills. Possesses a natural gift for putting the most challenging personalities at ease. Listens well and translates customer feedback into innovations in customer experience. Strong team player and effective multi-tasker. Brings determination and positivity to all interactions. Thrives in creative workspaces. Extensive travel on five continents.
Education
Bachelor of Arts in Hospitality, Tourism & Events, Minor in Anthropology
Metropolitan State University, Denver. May 2018
College of Professional Studies Outstanding Student; West Federation CHRIE Scholarship; Colorado Governor’s Tourism Conference Scholarship; President of Voluntourism Club
Experience
Denver Museum of Nature & Science: Temporary Exhibit Facilitator, Denver, CO, February 2018- Present,
- Exhibit facilitator for four special exhibits at Denver Museum of Nature and Science
National Museum of Denmark: Research Assistant, Summer 2018
- Research assistant and exhibition consultant to National Museum of Denmark
- Developed 5 alternate exhibition concepts on request of museum’s Director of Marketing
Metropolitan State University, Denver, CO: Teaching Assistant / Work Study, 2016-2018
- Co-created itinerary and curriculum design for “Valiant Vikings,” a two-week for-credit study abroad course on global tourism for students at Metropolitan State University
- Teaching Assistant and Work Study: transitioned four traditional classroom curriculums to an online learning platform, designed assignments and moderated discussion groups
Summit Music Hall and Marquis Theater: Bartender, Denver, CO, 2014-2017
Illegal Pete’s: Manager & Bartender, Denver, CO, 2010-2016
- Managed daily inventory and purchasing; posted daily sales and financials. Shift manager for teams of 10+ servers
Soda Jerk Presents: Production Assistant / VIP Customer Service, Denver, CO, 2011-2014
- Served as liaison to VIP musicians, artists, and venue personnel to execute special requests
- Ran box office and assisted booking agent for music venue
Beegles Aircraft Services: Inventory Manager, Greeley, CO 2008-2010
- Oversaw shipping, receiving and e-commerce platform of $2M in parts inventory per year, including international sales
Skills
- Travel Management
- Event Management
- Sales
- Event Planning
- Museums
- Research
- Customer Experience
- Food & Beverage
- E-commerce
- Social Media
- Customer Satisfaction
- Leisure Travel
- Travel Arrangements
- Inventory Management
- Tools & Technologies
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Office
- Interpersonal Skills
- Leadership
- Management
- Team Building
- Multitasking
- Time Management
- Training
- Team Management
- Teamwork
- Microsoft Suites
- Tourism Management
- Sustainable Tourism
- Tourism Marketing
- World Travel
Specialties
- Educational Curriculum Design, Guest and Visitor Relations, Hospitality Management, International Liaison, Museum Exhibition Planning, Travel Itinerary Design
Spoken Languages
- English (Fluent)
Exhibit Design and Facilitation Resume
