Exhibit Design and Facilitation

Resume posted by burnhamh in Museum and Gallery.
Desired salary: $35,000.00
Desired position type: 'Full-Time/ Part-Time/ Contract'
Location: Denver Colorado, United States


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Summary

Resourceful problem-solver with excellent customer service and interpersonal skills. Possesses a natural gift for putting the most challenging personalities at ease. Listens well and translates customer feedback into innovations in customer experience. Strong team player and effective multi-tasker. Brings determination and positivity to all interactions. Thrives in creative workspaces. Extensive travel on five continents.

Education

Bachelor of Arts in Hospitality, Tourism & Events, Minor in Anthropology
Metropolitan State University, Denver. May 2018

College of Professional Studies Outstanding Student; West Federation CHRIE Scholarship; Colorado Governor’s Tourism Conference Scholarship; President of Voluntourism Club

Experience

Denver Museum of Nature & Science: Temporary Exhibit Facilitator, Denver, CO, February 2018- Present,

  • Exhibit facilitator for four special exhibits at Denver Museum of Nature and Science

National Museum of Denmark: Research Assistant, Summer 2018

  • Research assistant and exhibition consultant to National Museum of Denmark
  • Developed 5 alternate exhibition concepts on request of museum’s Director of Marketing

Metropolitan State University, Denver, CO: Teaching Assistant / Work Study, 2016-2018

  • Co-created itinerary and curriculum design for “Valiant Vikings,” a two-week for-credit study abroad course on global tourism for students at Metropolitan State University
  • Teaching Assistant and Work Study: transitioned four traditional classroom curriculums to an online learning platform, designed assignments and moderated discussion groups

Summit Music Hall and Marquis Theater: Bartender, Denver, CO, 2014-2017

Illegal Pete’s: Manager & Bartender, Denver, CO, 2010-2016

  • Managed daily inventory and purchasing; posted daily sales and financials. Shift manager for teams of 10+ servers

Soda Jerk Presents: Production Assistant / VIP Customer Service, Denver, CO, 2011-2014

  • Served as liaison to VIP musicians, artists, and venue personnel to execute special requests
  • Ran box office and assisted booking agent for music venue

Beegles Aircraft Services: Inventory Manager, Greeley, CO 2008-2010

  • Oversaw shipping, receiving and e-commerce platform of $2M in parts inventory per year, including international sales

Skills

  • Travel Management
  • Event Management
  • Sales
  • Event Planning
  • Museums
  • Research
  • Customer Experience
  • Food & Beverage
  • E-commerce
  • Social Media
  • Customer Satisfaction
  • Leisure Travel
  • Travel Arrangements
  • Inventory Management
  • Tools & Technologies
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Office
  • Interpersonal Skills
  • Leadership
  • Management
  • Team Building
  • Multitasking
  • Time Management
  • Training
  • Team Management
  • Teamwork
  • Microsoft Suites
  • Tourism Management
  • Sustainable Tourism
  • Tourism Marketing
  • World Travel

Specialties

    Educational Curriculum Design, Guest and Visitor Relations, Hospitality Management, International Liaison, Museum Exhibition Planning, Travel Itinerary Design

Spoken Languages

    English (Fluent)

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