Full-Time Job Assistant Director – Membership
Assistant Director develops and executes strategy and plans for the Museum’s high-performing membership program (nearly 150,000 member households), with the mission of optimizing the program to support broader goals around revenue, reputation, community, and experience.
Applies expertise and experience in acquisition and retention marketing, social media, digital advertising, and event marketing to deliver best-in-class membership results.
Collaborates cross-departmentally to develop print and digital content to engage current and potential members in conjunction with their onsite visits to the Museum.
Manages a team of development associates, executing a complex schedule of member recruiting and retention campaigns (via email, print mail, digital advertising, and onsite promotions).
Oversees membership marketing analytics, creating analytical frameworks and using data to optimize and hone marketing efforts.
Collaborates deeply with other External Affairs teams (Marketing, Digital Media, Graphic Design, fundraising and events, and Communications) and with other departments such as Retail, Visitor Engagement, Finance, Editorial and Content Strategy, and Information Technology. Reports to Director, Membership.
Seven or more years of experience in museum/nonprofit membership or applicable membership/subscription/loyalty program field, preferably with a focus on member acquisition, retention, and engagement.
Bachelor’s degree required, master’s degree preferred.
Previous experience working with and driving results from a sophisticated Customer Relationship Management system (e.g., Salesforce).
Fluency with digital media platforms, including the creation of email and all forms of social media.
Proven track record of cross-departmental collaboration.
Demonstrated understanding of philanthropy and passion for arts and culture.
Exceptional communication skills, both written and verbal, with a proficiency in copywriting.
Fluency with structuring and interpreting marketing analytics.
HOW TO APPLY
MoMA Jobs application guidelines
If you would like to submit your resume and cover letter for consideration, please choose one of the following options:
By e-mail: firstname.lastname@example.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019
Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.
|• Job Title:||Assistant Director – Membership|
|• Job Type:||Full-Time Job|
|• Employer:||The Museum of Modern Art|
|• Location:||New York, New York, United States|