Full-Time Job Client Services Associate
Client Services Associate
The Conservation Center
Chicago, IL, USA
The Conservation Center is soliciting applicants to join the company’s Sales Department as a Client Services Associate. Role responsibilities are focused on leads, opportunities, and account management as projects develop. The Client Services Associate works quickly, promptly, and accurately to ensure the satisfaction of The Center’s clients through the quality and accuracy of artwork documentation. This is a detail-oriented role that provides exposure to nearly all aspects of conservation.
Answering telephone and email inquiries.
Scheduling artwork deliveries, drop-offs, and pick-ups.
Scheduling shipments of artwork with internal shipping team and art handling networks.
Managing accounts from private clients, institutions, corporations, and insurance companies.
o Preparing client quotes, processing approvals, and updating data in accounting and CRM systems.
o Generating, revising, and sending out condition and treatment reports.
o Creating work orders for approved treatments.
o Maintaining correspondence with clients throughout the conservation process.
Bachelor’s degree required with a background in art history, curatorial studies, or fine art preferred. Knowledge of current practices in art conservation is a plus.
Willingness to adapt and take on new roles as needed is crucial.
Must be comfortable working in a fast-paced team environment.
Ability to work in disaster response and triage environments.
Superior writing skills, grammar, and syntax are required.
Must exhibit excellent communication, organizational, and time management skills, as well as the ability to multi-task and work within strict deadlines.
Superior accuracy and attention to detail are required.
The candidate must be highly adept and comfortable doing basic mathematic calculations.
High proficiency with Microsoft Word and Excel are required.
Ability to adapt to new software platforms is essential. Previous experience working in Quickbooks, Salesforce, and Wrike is a plus.
This is a full-time salaried position, which requires occasional travel. The position also requires on-call availability one weekend each month. Compensation will be commensurate with qualifications and experience – benefits include medical insurance, vacation pay, and a 401 (k) retirement plan. The Conservation Center is an equal opportunity and affirmative action employer. All qualified candidates are encouraged to contact Heather Becker at firstname.lastname@example.org. Please submit a cover letter, resume, salary history, and three professional references which illustrate qualifications. If applying from outside the US, a US work visa is required before applying.
Heather Becker, CEO
|• Job Title:||Client Services Associate|
|• Job Type:||Full-Time Job|
|• Employer:||The Conservation Center|
|• Location:||Chicago, Illinois, United States|