Receptionist/ Administrative

Resume posted by Jcastillo824 in ~ Other.
Desired position type: Any.

jcastillo824@gmail.com
Tel:
9178580575
Mobile:
9178580575

Summary

•Highly skilled in greeting guests professionally
• Well versed in managing multiple line phone system and handling multiple incoming calls
• In-depth knowledge of directing visitors to the right person
• Committed to provide exceptional customer service to clients and coworkers
• Excellent knowledge of administrative and clerical procedures
• Adept at giving accurate and detailed information to visitors and callers
• Able to handle difficult clients tactfully
• Demonstrated capability of updating appointment calendars, schedules and maintaining conference rooms
• Thorough understanding of monitoring visitors’ access and issuing passes
• Extremely capable of keeping reception area clean and organized
• Expert in ordering, receiving and maintaining office supplies

Skills

  • Productive worker with solid ethic who exerts optimal effort in successfully completing tasks.
  • Self-motivated;able to set effective priorities to achieve immediate and long term goals and meet optional deadlines.
  • Enthusiastic knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
  • Pay close attention to detail so that task is accurate and complete.
  • Exceptional in interpersonal and multi-tasking skills.

Spoken Languages

  • English,
  • Spanish

Education

Kingsborough Community College, Liberal Arts
Feb 2011- Present
Opportunities For A Better Tomorrow, Academics, Job Training
GED obtained on Jan 2008

Experience

Feb. ‘13- Dec ‘13
Georgies, Brooklyn, NY
Secretary/Receptionist
Answered inquiries, problems and complaints.
Placed customer orders.
Prepare and back stock merchandise.
Receive/ship orders nationwide via FedEx and Ups.
Open accounts.
Process payments.

Mar. ‘12- June ‘13
Victoria’s Secret, New York, NY
Support/Sales Associate
Provided exceptional customer service in a fast paced environment.
Participate in floor recovery.
Process, back stock and take merchandise to floor.

Nov. ‘11- Feb. ‘12
Dunkin Donuts, Brooklyn, NY
Crew Member
Take customer orders.
Resolve complaints.
Operate cash register.
Arrange inventory.
Maintain store.

Feb. ‘11- June ‘11
Silhouette Urban-Mind Body Fitness, Brooklyn, NY
Receptionist
Answered calls and inquiries.
Prepared letters and documents.
Organized appointments.
Kept the club tidy and organized at all times.
Prepared shakes and juices at the clubs juice bar for customers.
Kept order of inventory and cash register.

Apr. ‘09- Feb. ‘11
J&S Medical Supply, Brooklyn, NY
Medical Biller
Answered inquiries, problems and complaints.
Maintained files of patent documents.
Verified insurance statuses using online system.
Processed patients billing statements, reimbursement claims, post transactions and data.
Billed for medicare carriers, following on unpaid accounts or denied claims for their status, heavy data entry tasking, answering phones, taking messages, filing, faxing, scanning and copying documents.
Ordered and received office supplies.