Fine Arts and Project Management Professional

Resume posted by jma0112 in Arts and Culture.
Desired position type: Full-Time.
Location: Los Angeles California, United States

judytma@gmail.com

Summary

Certified Project Management Professional with over ten years of experience in IT and Fine Arts. Proven track record for planning and executing multiple projects on time and budget.

Specialties

  • Business Analysis,
  • Certified Project Manager (PMP),
  • Client Service Excellence,
  • Creative Problem Solving,
  • Cross-Functional Team Leadership,
  • Strategic & Tactical Planning

Skills

  • Microsoft Office Suite
  • Adobe Photoshop
  • Java
  • HTML/CSS

Spoken Languages

  • English,
  • Mandarin,
  • Spanish

Education

University of Glasgow, Christie’s Education London
December 2015
Master of Letters, with Merit, History of Art & Art-World Practice

Project Management Institute
May 2013
Project Management Professional, ID# 1603351

University of California, Berkeley
May 2004
Master of Science in Information Management and Systems

University of California, Berkeley
May 2002
Bachelor of Arts in Cognitive Science, Computer Science emphasis

Experience

The Curator’s Eye
March 2016 – Present
Auction Manager / Project Manager
Remote / Boston, MA
• Researched and vetted various e-commerce solutions, like Shopify, then designed and implemented post-auction processes from the ground-up using e-commerce solution. Process design included data merging/import, shipping, accounting and vendor payments, and communications to vendors and customers. Created training documentation, videos, and provided direct support to operations personnel
• Conducted comparable analysis to determine pricing and profitability of items in upcoming auction
• Performed comprehensive SEO analysis and implementation for website
• Managed website migration from hosted provider to Amazon Web Services: designed system architecture based on business requirements, managed freelancers and local consulting company to execute systems administration, performed end-to-end testing in new environments, and coordinated cutover to new AWS website under tight deadlines

Christie’s
November 2014 – January 2016
Gallery Assistant & Specialist Department Intern
London, UK
• Created and developed client relationships and interests by ushering clients through auction process, provided condition reports and photos, and telephone bid on behalf of clients in English and Mandarin
• Managed photography of auction lots and approved digital images, wrote condition reports, and assisted with appraisals for auction and insurance purposes
• Liaised with specialists, art handlers, administrators, heads of departments to ensure seamless saleroom operations and address issues immediately
• Supported landmark sale of “The Winkworth Collection” in managing confidential client interest list, provided detailed photos and condition reports, and assisted with display of exhibition
• Processed incoming items received from consigners and generated sales agreements using Christie’s systems. Managed aftersales process by obtaining signatures and approvals for negotiated amounts between seller and client. Issued client invoices and requisite CITES/DEFRA certificates for all sold lots
• Researched provenance, artist, and sales history using extensive database and archival collections

DIRECTV
March 2010 – August 2014
Senior Program Manager
El Segundo, California, US
• Responsible for alignment and delivery of Entertainment program roadmap with strategic consumer facing products totaling $30M in annual CapEx
• Successfully launched streaming video products including DIRECTV Everywhere and NFL Sunday Ticket To-Go, enabling 20M households to watch DIRECTV content whenever they want, on any device
• Led cross-functional team of over 100 members from Engineering, IT, Marketing and Product Management departments to meet project scope, schedule, and budget requirements
• Managed team of five project managers working on projects under DIRECTV Everywhere program by providing guidance and coaching on internal processes, and job mentoring. Created best practices and templates used by the PMO, conducted training sessions
• Collaborated with executive management on a weekly basis to review project status and make product decisions. Performed monthly and annual program budget planning and forecasting

Groups & Associations

  • Project Management Institute